Refund policy

Murray Brothers Palm Beach wants you to be 100% satisfied with your purchase. That's why we offer a 30-day return window on murraybrosretro.com orders, counted from your original purchase date.

What can be returned

  • Items must be returned unworn, unwashed, undamaged and unused, with all original tags attached.
  • Sale items and gift cards cannot be returned.

Return shipping and fees

  • Original shipping charges, including expedited shipping, are not refundable.
  • For orders shipped outside the continental U.S. (including Alaska, Hawaii, Puerto Rico, U.S. territories, Canada and all other international orders), the customer is responsible for return shipping costs.
  • Items not returned in 100% resellable condition are subject to a 10% restocking fee.
  • We are not responsible for returns lost in transit, so please keep your return tracking information.

How to start a return

  1. Email us at support@murraybrosretro.com or go to your account. Please use the Order ID from your order and shipping confirmation emails, not the packing slip.
  2. Select the items you are returning.
  3. Print your USPS return label and send your items back.

Refunds and exchanges

  • Once your return is received and inspected, your refund is issued to your original form of payment and a credit memo is emailed to you. Please allow up to 30 days for your refund to process, especially around the holidays.
  • If your original form of payment is no longer available, we'll issue a gift card instead.
  • Exchanges are processed as a refund. If you'd like a different size, color or style, please place a new order.

Damaged or defective items

If something arrives damaged or defective, email support@murraybrosretro.com with a description and photos of the problem, and we'll make it right.

This policy may change without notice. Questions? Send us a message.